ENVIRONMENTAL POLICY

Table of contents

Our role

ECOFACTOR supplies EV charging equipment, develops and runs charge point management software and operates public charging networks. Charging infrastructure is one of the conditions for the wider use of electric vehicles, which can help reduce greenhouse gas emissions and local air pollution from road transport. The size of that benefit depends on factors outside our control, such as the electricity mix and the life cycle of the vehicles, so we do not attribute specific emission reductions to our products unless we can substantiate them.

Like any supplier of electrical equipment and network operator, we also have an environmental footprint of our own: materials and components, energy used in our operations and offices, transport and logistics, packaging, and the end of life of our equipment. This policy sets out how we manage it.

In this policy, “ECOFACTOR”, “we” and “us” mean the companies operating under the ECOFACTOR brand: ECOFACTOR Sp. z o.o. (Poland), ECOFACTOR TECH UK LIMITED (United Kingdom) and ТОВ «ЗАРЯДНІ МЕРЕЖІ» (Ukraine).

Our commitments

We commit to:

  • Comply with the law — meet the environmental laws, permits and product rules that apply to us in every country where we operate and place products on the market.
  • Understand our impacts — identify the main environmental aspects of our activities and products, and progressively build our ability to measure our energy use and greenhouse gas emissions.
  • Durability and repair — take durability, repairability, spare-parts availability, software updates and recyclability into account when we develop or select charging equipment.
  • Use energy responsibly — look for ways to use energy efficiently in our operations, offices and charging network, and consider energy from renewable sources where practicable.
  • Reduce and manage waste — prevent waste where possible, separate waste for recycling as local rules require, and use authorised waste handlers.
  • Take responsibility at end of life — comply with the applicable waste electrical and electronic equipment rules, battery rules and packaging rules in the countries where we place products on the market, including registration, reporting and take-back obligations where they apply to us.
  • Control hazardous substances — comply with applicable restrictions on hazardous substances in electrical and electronic equipment and on chemicals.
  • Source responsibly — consider environmental criteria when we select suppliers and require suppliers to comply with our Supplier Code of Conduct.
  • Reduce transport impacts — plan logistics, installation and service visits efficiently and use remote diagnostics and software updates to avoid unnecessary site visits where possible.
  • Communicate honestly — make environmental claims only when they are specific, accurate and supported by evidence, in line with the rules that apply to environmental claims, including Directive (EU) 2024/825 on empowering consumers for the green transition and, in the United Kingdom, the Competition and Markets Authority’s Green Claims Code. We do not use generic claims such as “eco-friendly”, “green” or “carbon neutral” without substantiation and we do not make claims based on emissions offsetting.
  • Improve continuously — review our environmental performance regularly and set objectives only when we have the data and a credible plan to achieve them.

Responsibilities

The management of each issuing company is responsible for applying this policy within its company and for providing the necessary resources. Managers make sure their teams understand the environmental requirements of their work. Every employee and contractor is expected to use energy and materials prudently, follow waste separation and handling rules, and report environmental incidents or concerns.

Reporting concerns

Anyone can report an environmental concern connected with ECOFACTOR, including anonymously, through our speak-up channel at info@ecofactor.eu. See our Report a Concern page (https://ecofactortech.com/legal/report-a-concern/).

Review

We review this policy at least once a year and whenever our operations, products or the applicable law change materially.

Document control

Version 1.0 · Effective 2 November 2026 · Owner: Legal (in-house) · Approved by: adopted by ECOFACTOR Sp. z o.o. (Management Board), ECOFACTOR TECH UK LIMITED (directors) and ТОВ «ЗАРЯДНІ МЕРЕЖІ» (Director)